DETAILS
Start Date: August 2022
End Date: Depending on the length of time in the building
Positions available: 4 (must be local to area)
Employment Type: Casual
Hours: 10-20 hours per week, a combination of building monitoring, open door hours, community meetings, and on-call shifts. CA’s are Brand Ambassadors for the building, and will be expected to represent their role 24/7.
Language Requirements:
MONTREAL: Fluent in written and spoken English and French in Montreal. Other languages are an asset but not required.
HALIFAX: Fluent in written and spoken English. Other languages are an asset but not required.
ABOUT THE BUILDINGS
LeMILDORÉ is a brand new, 18 storey student apartment building located in downtown Montreal steps away from the McGill campus. LeMILDORÉ is fully furnished and will be home to 289 students starting September 2022.
SEE-MORE is a brand new student apartment building located in Halifax’s South End, just steps away from Dalhousie’s campus. SEE-MORE has 141 fully-furnished units and will be home to 491 students starting September 2022.
THE JOB
We’re looking for Community Ambassadors (CA) to support the building management teams in our buildings in Montreal and Halifax, LeMILDORÉ and SEE-MORE, opening Sept 2022. These CAs will be the eyes and ears on the floors for the Customer Experience Specialist and General Manager. CAs are students who live in the building and are stewards of the community, creating a Building Council to guide our entire building operations for our tenants.
What our CA team will do:
Events and Common Spaces
- Once a semester: Creating and running events in the building
- Once a semester: Promoting the events and managing attendance
Marketing and Communications
- Help take photos and make social media content for our Marketing Team
Management and Maintenance Support
- Communicate all building processes – how to submit a maintenance request, who to call when, how to pay rent, etc. You’ll be helping residents with this!
- Supporting the Customer Experience Specialist and General Manager with after hours tasks like lockups and lockouts.
- Support staff during move-in and move-out
- Tenant satisfaction: Circulate building satisfaction surveys to meet completion targets
Leasing and Sales
- Offer their apartments as a show unit when leasing times roll around
- Option to support the sales team with the leasing viewings and make some extra money when you sign a lease
Brand Ambassador
- Be an ambassador for the University Apartments Brand in front of all tenants and in their online presence
Tenant Support
- Allow open door hours to support tenants questions and concerns
- Share resources with tenants
We want your unique strengths to shine through in the building. This is why we want to work with you to create multiple different types of Community Ambassadors who will make up our Building Board. Passionate about living sustainably? You can coordinate energy saving initiatives and track consumption in the building. Are you passionate about planning events? You can help coordinate building wide events! We’re looking to build the role around your specific interests.
This role is meant to evolve with the needs of the tenants. You may be assigned new expectations as the year progresses once we understand better how to support the tenants. You’ll be living at a discount while creating a community that you live in!
REQUIREMENTS OF THE ROLE
- Must be a resident of LeMILDORÉ or SEE-MORE apartment building
- Must be an Undergraduate student studying in Montreal or Halifax
QUALIFICATIONS
- Customer service or hospitality experience is preferred
- Involved in the local university community; perhaps you worked with a club, student union, faculty group, or student governance.
- Desire to connect with other tenants and build community
- Enthusiastic about the University Apartments brand and the building
- Motivated to build your specific skill sets to make the building a better place
- Accountability to work independently and effectively
- Respectful to all tenants and Building Management team
What matters most is that you are committed to your role and find creative ways to engage tenants and develop a tight-knit community between students.
What this job will bring you:
- Experience with a National real estate development player
- Market research and analysis
- Customer service experience
- Communication skills
Success in this role will contribute to work in:
- Life!
- Travel & Hospitality
- Real Estate and development
- Marketing & Social strategy
About University Apartments
University Apartments is strongly committed to equity and diversity within its community. We encourage applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all other qualified candidates with the skills and knowledge to productively engage with diverse communities.
DETAILS
Location: Halifax, Montreal
Employment Type: Part-time, Freelance
Compensation: $50 per article
COVID-19 considerations: This is a remote freelance opportunity.
THE JOB
We’re looking for paid student writers in Halifax, Montreal, Charlottetown, and St John’s who are passionate about student life, student living and great content.
This is the perfect opportunity for someone currently in university at Dalhousie or King’s, UPEI, MUN, McGill or Concordia looking for real-world work experience at an online content publication that connects students at different campuses across Canada.
Ideally very familiar with campus life at your university – you know all the ins and outs!
The role involves working with our editorial team to produce articles, interviews, profiles, guides, handbooks and other kinds of content that will be useful and engaging for university students.
This is an ideal position for someone with a background in journalism, the arts and any experience contributing to student publications (campus newspapers, online magazines, yearbooks, etc.) You love creating content and you have the social engagement online to show for it – people respond and connect to your posts.
You have experience collaborating with others to produce great content, and you love seeing projects through to the finish line.
RESPONSIBILITIES
Writing
- Weekly and monthly editorial meetings to receive assignments.
- Write 500-1000 word blog posts and content for our new student lifestyle website and associated social profiles on an assignment basis.
- Follow our style guide and editorial standards.
- Input content in our WordPress website, including SEO and sourcing/attributing appropriate images.
Profile
- Must be able to legally work in Canada with a SIN.
- Education in a related field (journalism, marketing, creative writing, arts) with experience writing and editing for university-related publications.
- Excellent written and verbal communication in English.
- Independent and autonomous, resourceful, with initiative and strong troubleshooting skills.
- Great organizational skills, task-oriented and motivated.
- Desire to collaborate, learn and improve in a flexible work environment with a young, driven team.
- Asset: experience with photography, video editing, social media content production.
DETAILS
Start Date(s): We have multiple positions available starting between September and November
End Date(s): May 2022. Select Candidates may be offered full time employment at the end of this internship.
Positions available: 5 in hfx, 3 in mtl (must be local to area)
Employment Type: Contract FT, PT available
Wages: Base $2k /m plus great bonuses
Hours: 9-5 M-F with some flexibility required
Language Requirements:
- Montreal: Fluent in written and spoken English and french. Other languages are an asset but not required.
- Halifax: Fluent in written and spoken english. Other languages are an asset but not required.
THE JOB
We are changing the skylines of two of Canada’s largest cities. This is your opportunity to not only see how it’s done but also to be a part of it.
Unlike other internships for larger companies, there will be no filing or coffee fetching. This 6-month internship will be very hands-on, you’ll have the opportunity to do some pretty advanced work. This position is focused on three things: Creating Leads, Signing Leases, and Market Research. It is our hope with every intern to transition to full-time permanent employment at the end of a contract.
Creating Leads
- Participating in marketing and sales activities at in-person events in your community. You will be the face of our brand alongside your peers. We will be present at in-person events for students to build relationships and buzz for the brand
- Conducting outreach to potential tenants in online communities, by phone, email, and in person
- With the assistance of the marketing team, creating and posting online advertisements and announcements
- Assisting the Community ambassador with the creation and execution of sponsorship deals for student groups and clubs
Signing Leases
- Promptly responding to inquiries via phone, email, facebook, and other channels
- Offer 5 star customer service to all potential customers
- Develop and maintain excellent relationships with prospects
- Learn the use of Hubspot
- Interact and sell in a dynamic showroom setting
- Share data on prospective customers to senior staff
- Hosting video calls and virtual tours via webcam
- Assisting applicants with the leasing process, answering questions, preparing paperwork, collecting deposits, all while maintaining a high level of accuracy
- Sign leases
- Collect deposits
- Conduct background checks
- Phone references
- Conduct in-person and virtual showings of apartments, demonstrating a high level of product knowledge and customer service
- Qualify potential tenants by asking questions
- Consistently following up with leads and encouraging them to move forward with a lease
- Solving problems creatively and empathetically
- Craft and present custom incentives and promotions for your leads
- Maintain a high level of customer satisfaction by deploying ridiculously good customer service skills
Gathering Information
- Master the understanding of the student environment surrounding our developments
- Take detailed notes on interactions with customers
- Track wins and losses
- Why did we win / lose a lease? What are the commonest reasons that someone fails to proceed with a lease
- Continuously conduct market research to understand the landscape and competitors’ offerings
- Track and report productivity on a weekly basis, with an aim to meet or exceed action targets
- Diligently track available inventory
Qualifications
Candidates must possess the following characteristics to be successful in this role:
- Independent
- Resilient
- Empathetic
- Competitive
- Confident
- Enthusiastic
- Leadership
- Enjoy talking to people
Sales experience is an asset but not required. An education in marketing, business, sales, finance, or communications will set you apart but is not required. The ideal candidate has experience in a hospitality role. Maybe you’ve worked in a hotel or restaurant, or provided customer service in a student-centric environment.
We would love to work with someone who is involved in the local university community; perhaps you worked with a club, student union, faculty group, or student governance.
Above all else, you love learning and trying new things, you take pride in your work, and putting your name on something carries weight with you. We aren’t looking for perfection, far from it, but we hope that you enjoy building things that others find useful and that you appreciate how your work impacts your coworkers, your community, and your planet.
DETAILS
Location: Halifax
Hours: 5 hours per week
Employment Type: Part-time, Freelance
Salary: $15.00 per hour
COVID-19 considerations: This is a remote part-time position.
THE JOB
We’re looking for an awesome paid part-time editor in Halifax, Nova Scotia who is passionate about student life, student living and great content.
This is the perfect opportunity for someone currently in school at Dal looking for real-world work experience at an online content publication that connects students at different campuses across Canada.
Ideally very familiar with Dalhousie campus life – you know all the ins and outs!
The role involves working with our team on the editorial plan to come up with ideas for new articles, coordinating with student writers to assign, edit and manage contributions, creating and inputting content on our website in WordPress. We anticipate the time commitment being 5-10 hours per week depending on the time of year.
This is an ideal position for someone with a background in journalism, the arts and any experience contributing to student publications (campus newspapers, online magazines, yearbooks, etc.) You love creating content and you have the social engagement online to show for it – people respond and connect to your posts. You have experience collaborating with others to produce great content, and you love seeing projects through to the finish line. You’re good at briefing others, and have experience building a team of student writers, contributors and/or other creative thinkers to make projects happen.
RESPONSIBILITIES
Editing & Writing
- Weekly and monthly editorial meetings to prioritize and ideate upcoming assignments.
- Help attract and build a team of paid student writers and contributors.
- Assign articles to student writers, edit their contributions and manage the calendar with updates to the team.
- Write blog posts and content for our new student lifestyle website and associated social profiles.
- Support the development and maintenance of our style guide and editorial standards.
- Input content in our WordPress website, including SEO and sourcing/attributing appropriate images.
- Use Slack, WordPress, CoSchedule, Asana, HubSpot, Google Docs and other management tools as required by our processes and procedures (full training provided).
Profile
- Must be able to legally work in Canada with a SIN.
- Education in a related field (journalism, marketing, creative writing, arts) with experience writing and editing for university-related publications.
- Excellent written and verbal communication in English.
- Independent and autonomous, resourceful, with initiative and strong troubleshooting skills.
- Great organizational skills, task-oriented and motivated.
- Desire to collaborate, learn and improve in a flexible work environment with a young, driven team.
- Asset: experience with photography, video editing, social media content production.